At Illinois Instruments and Systech Instruments, we strive to improve our service level and expand our product offerings on a continuous basis. We are always interested in getting your feedback as this information is very valuable to us. The respondents of our 2013 Customer Survey have provided us with a lot of information but you are always welcome to send us your suggestions and comments by email to firstname.lastname@example.org for Illinois Instruments Inc. customers and email@example.com for Systech Instruments Ltd customers.
Our survey ran in December and we were very pleased with the participation rate.
Some of the quotes taken from the Illinois Instruments and Systech Instruments survey:
‘We have always had a good service from Illinois’
‘Very satisfied with service’
‘Used the permeation testing service, received the results in a timely manner’
‘Very efficient and helpful staff’
'Very good, delivery time on day promised'
‘We were developing a new application and the team both sides of the Atlantic were very helpful’
We are spending significant resources in improving our systems further and making our infrastructure more robust and scalable, and we are confident that the results of these investments will be beneficial to all our customers and provide a strong background for higher growth rates.
Lastly, we would like to congratulate our prize draw winners; Michal Kierzek from Poland, Vicas Bogdan from Romania, Ronald Chripson from Dubai, Amy Jaynes from Georgia, Robert VanBuskirk from Michigan and Brent Greiner from Wisconsin.
Our winners were selected at random from all the participants who wished to enter the prize draw and they will each be receiving a Kindle Paperwhite.
Thank you to all who took the time to answer the survey.